FAQs

VERSA Voice, and UCaaS, is a cloud communications solution that offers all the main features of business communication systems in a single platform.

VERSA Voice relies on VoIP (voice over internet protocol) technology. This means your voice data is transmitted over the internet, so there’s no need to have phone lines to make and receive calls. This is one of the largest benefits of the VERSA Voice system – your business can save on your phone bill by switching from a traditional phone system to VERSA Voice.

Of course they can! VERSA Voice offers easy to use, feature rich desk phones to make and receive calls. However, employees do have the option to just use the mobile or desktop softphone applications.

Extremely. VERSA Voice is Geo-Redundant with 4 Data Centers across the US and has a 99.99% service reliability so the system is always operational. 

Nope. The VERSA Voice Soft Phone Application can be downloaded from both the Apple and Android stores at no cost. All they will need is their login credentials and they can begin taking and making calls. The application can use both WiFi and Cell Service.

One of the huge benefits of VERSA Voice is its affordability. Because we use a Managed Service Provider (MSP) model, there's no need to make large investments on equipment or add on's. You pay for the Users you need. The phone's can even be Hardware as a Service (HaaS), so they can be covered for the entire term.

Usually it takes 4 to 6 weeks to gather all of the current information. VERSA Voice offers a complete Project Management staff to work with you during the entire process. You will be trained onsite or remote with complete training material and will have onsite UC Staff during implementation.

Throughout the entire term of your VERSA Voice agreement, you will have UNLIMITED Ongoing Training, UNLIMITED Help Desk, and UNLIMITED Remote and Onsite Technical Service Support, all at no extra cost. The only additional costs you will ever have is if you add a user or device.